About us
We design and implement personalized customer experiences for businesses.
DigyNext combines talent, data, and technology to deliver real impact for its partners, positioning the company as a market leader.
For your business to succeed, it must continuously improve the quality, control, and performance of its operations, with excellence, competitiveness, and profitability as the underlying goals — and that’s our job.
Our clients are based in mainland France. We have developed national partnerships with tailored pricing agreements for each group of SMEs.
We handle the remote sales of your products/services to boost your revenue. A turnkey solution that also helps you build customer loyalty.
By entrusting us with tasks such as lead qualification and prospecting, you free up your sales team from operational activities. This allows you to assign your salespeople to more strategic tasks (face-to-face meetings, in-person prospecting, participation in promotional events) and give your company a fresh boost.
Why choose DigyNext?
Our team of teleagents, managed by a supervisor and guided by strategic leadership, handles your company's telephone prospecting to generate high-quality sales that fully meet your expectations.
Through proactive outreach based on customer needs, DigyNext identifies the key projects you can't afford to miss.
Thanks to our file qualification service, DigyNext guarantees you trained staff equipped with everything necessary to create and enhance your customer and prospect database.
Our Services
What Can We Do For You
Outbound Calls
Prospecting
Telemarketing
Customer Retention
Inbound Calls
Customer Service
Technical Support
File Qualification
BACKOFFICE
Mailing
Data Entry
Helpdesk
Job Offers
We Are Hiring Tele-Consultants
Job Description
As a Customer Service Representative (M/F), you will be dedicated to managing our client calls, ensuring a very high-quality service by expertly handling customer interactions. Assist clients by providing real added value at every interaction and leave a positive impression that meets our company's standards. Consistently assess customer needs, address them, and exceed their expectations. You will offer each client a warm and personalized welcome and develop a privileged relationship with them.
Desired Profile
- Perfect command of the French language, both spoken and written.
- Excellent argumentative skills.
- Strong commercial acumen.
- Genuine listening skills.
- Exceptional empathy.
- Passionate about digital marketing.Benefits and Other Perks
- Attractive benefits: Competitive fixed and variable compensation
- Health coverage
- Significant supplementary retirement plan
- Flexible and fulfilling work environment
- Ambitious career advancement opportunities
- Professional challenges to develop skills
- Regular training sessions for skill enhancement
- Possibility of promotion based on experience and seniority
- Ideal working conditions
- Fixed-term (CDD) / permanent (CDI) contracts with attractive pay.
- Internal promotion and mobility.
- A positive work atmosphere with a One Team spirit (team-building events, transport shuttles, prayer rooms, unlimited challenges and bonuses, salary advances, etc.).
DigyNext LTD Call Center
Our Team
The DigyNext Team
DigyNext was created by a young team whose guiding principles are dynamism, discipline, innovation, and determination to achieve success.
Skill Set
Our Missions
Tailor-Made Service
Analysis. Consulting. Service. Based on our clients’ current financial situation, as well as their dreams, goals, and aspirations.
Your Trusted Partner
Our know-how and expertise are well-recognized in the telecom sector and made available to our clients — from large companies to SMEs and microenterprises.
Personalized Follow-Up
DigyNext guarantees a personalized approach to conduct a thorough analysis of your needs and ensure the most suitable service delivery.